Cart
0
Last updated: May 2026
At Zeranoo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address and website activity
This information helps us provide a secure and improved shopping experience.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional emails or offers (only if subscribed)
Payment Security
All payments are processed through secure payment providers.
Zeranoo does not store complete payment card details on our servers.
We take reasonable security measures to protect customer information against unauthorized access or misuse.
Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
Cookies help us:
- Remember customer preferences
- Analyze website traffic
- Improve website performance
- Provide a smoother browsing experience
You can disable cookies through your browser settings if preferred.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and delivery
- Website analytics
- Marketing and advertising
These providers only receive information necessary to perform their services.
Data Protection
We take appropriate technical and organizational measures to protect your personal information.
However, no internet transmission or electronic storage method can be guaranteed as 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data
- Withdraw marketing consent
- Request information about how your data is used
To exercise these rights, please contact us directly.
Retention of Information
We retain customer information only as long as necessary for business, legal, tax, or security purposes.
Changes to This Policy
Zeranoo reserves the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon being published on this page.
Contact Information
For privacy-related questions or requests, contact us at:
Phone / WhatsApp
+49 176 84079918
Business Information
Zeranoo
Skyrou 10
113 62 Athina
Greece
VAT Number: 173160292
